In today’s digital world, accessibility isn’t just a nice-to-have—it’s the law. For state government websites, ensuring that all users, including those with disabilities, can access online services and information is both a legal and moral responsibility. The Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act work together to make sure digital content is inclusive and accessible to everyone.
You may be wondering how many people with disabilities are using the internet?
In the United States, approximately 75% of Americans with disabilities use the internet daily. This means that tens of millions of people with disabilities are accessing the internet every day, both in the U.S. and globally. These users rely on accessible websites to engage with services, information, and communities—making digital accessibility not just a legal requirement, but a vital part of inclusive design.
Understanding ADA and Section 508—In Simple Terms
The ADA (Americans with Disabilities Act) is a civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life, including digital spaces. Title II of the ADA specifically applies to state and local governments, requiring them to make their services accessible to people with disabilities.
Section 508 is a federal law that requires all federal agencies to make their electronic and information technology (like websites and apps) accessible to people with disabilities. While Section 508 directly applies to federal agencies, many states have adopted similar standards to ensure consistency and compliance [1].
In 2024, the Department of Justice updated its rules under Title II of the ADA to clarify that state and local government websites and mobile apps must meet specific accessibility standards, such as the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA [2].
So, what does this mean for your state government website? Let’s break down the five most important parts of an ADA-compliant site, and when to focus on them.
1. Accessible Navigation
Navigation should be intuitive and usable by everyone, including people who rely on screen readers or keyboard-only navigation. Menus, links, and buttons must be clearly labeled and logically organized. This ensures users with visual or motor impairments can move through the site with ease.
2. Text Alternatives for Non-Text Content
Every image or visual element should include a text alternative (like alt text) that describes its purpose or content. This is essential for users who are blind or have low vision and use screen readers to interpret web content. Videos should also include captions and transcripts for users who are deaf or hard of hearing.
3. Readable and Understandable Content
Content should be written in plain language, with clear headings, short paragraphs, and consistent formatting. Avoid jargon and complex sentence structures. This helps users with cognitive disabilities, as well as those who may not speak English as a first language, to understand the information easily.
4. Keyboard Accessibility
All website functions—like filling out forms, navigating menus, or submitting requests—must be operable using only a keyboard. This is crucial for users who cannot use a mouse due to mobility impairments. Regular testing should be done to ensure that keyboard navigation works smoothly across all pages.
5. Color Contrast and Visual Design
Text and background colors must have enough contrast to be readable by users with low vision or color blindness. Avoid relying solely on color to convey meaning (e.g., red for errors). Use icons, labels, or patterns in addition to color to ensure clarity for all users.
Why It Matters
Making your website ADA-compliant isn’t just about avoiding legal trouble—it’s about serving your entire community. When your site is accessible, you empower people with disabilities to engage fully with government services, from paying taxes to registering to vote.
And with the DOJ’s 2024 rule update, there’s now more clarity—and more urgency—than ever before. State and local governments are expected to meet these standards, and failure to do so could result in legal action or public backlash [2].
Need Help Making Your Website ADA-Compliant?
ADA compliance can feel overwhelming, especially with evolving standards and technical requirements. That’s where we come in. Design the Planet specializes in creating accessible, user-friendly websites that meet ADA and Section 508 standards.
Let’s make your website work for everyone.
Contact Design the Planet today to get started on your path to full ADA compliance.
