Google AI Mode: Fickle, Unpredictable—and a Wake‑Up Call for SEO
After 26+ years navigating the shifting tides of digital marketing, I’ve seen sweeping changes—from keyword stuffing to mobile-first indexing. Yet nothing compares to Google’s new AI Mode (Search Generative Experience) (and Goolge is not alone).
Here is the kicker for me: A recent study by SE Ranking, analyzed by Search Engine Journal, confirms AI Mode returns wildly different results for identical searches—91% of the time. That volatility blows traditional website design and SEO assumptions out of the water.
Picture it this way. What if you asked someone for the answer to a question – any question (what is the weather going to be outside today in New Orleans?) – and every time you ask the same question the person responds with a different answer or different solution? This is what AI is doing 91% of the time. This makes me rethink every AI search or prompt I’ve ever made.
1. The Study: A 91% Shuffle
This isn’t Search! I don’t even think it is safe. If a person gave you a different answer to the same question every time they would be consider insane or a pathological liar.
2. Why Results Vary So Much
Combine that with: Personalization, guided by location and session context, Preference for in‑ecosystem sources (not really a shocker)—early data shows Google Maps, Finance, Travel heavily cited …and you have a truly erratic, ephemeral result set.
3. Why This Matters to Marketing
Unpredictability shatters traditional SEO: Ranking #1 used to mean steady traffic. Now, your site might appear once or zero times across repeated AI‑Mode sessions—even under identical queries.
Visibility becomes transient: With only 9% URL repeatability, marketers lose visibility controls. It’s no longer about ranking, but about being part of the generative mix.
Authority & diversity win: To influence AI citations, we must build broad topical depth and trusted brand signals—prayerful of structured data, expert content, and domain authority.
New KPIs required: Forget pure SERP position. Track engagement, on‑page conversions, AI‑snapshot appearances via Search Console adjustments and specialized tooling.
4. It’s a Moving Target—Not a Truth Engine
Calling AI infallible is premature. It’s unproven in fact‑checking, overly reliant on authority signals, and entirely opaque in terms of ranking algorithms. Is it reliable for medical advice? For legal guidance? Not remotely—yet many users may take AI Mode’s voice as gospel. We marketers must be vigilant in educating our customers and adjusting for SEO flux.
5. SEO Must Evolve—Quickly
Audit content breadth: Cast wide topic nets, not just individual keywords. Use clusters and pillar‑satellite models.
Enhance trust signals: Structured data, authorship, references—apply E‑A‑T principles rigorously.
Engage in dialogue: Incorporate FAQs and conversational patterns that match follow‑up queries.
Embed multi-media: Images, video clips, maps—all reinforce relevance in a multimodal AI result.
Measure signal impact: Build dashboards around AI visibility and integrating event‐based analytics—not plain SERP tracking.
Local/Google‑property optimization: Map listings, business profiles, and internal Google services are powerful real estate.
6. Why Opportunity is Buried in Chaos
Exposure potential is democratized: Lesser‑known domains can surface, even if sporadically.
Smarter content works harder: AI Mode favors synthesis, so original, data‑driven insight gets amplified.
User experience becomes central: Brands delivering clear, engaging answer‑driven content earn trust—and citations.
7. My Perspective: AI Search is Fickle
SEO and communications must shift from “win ranking” to “lead conversation.” This means embracing experimentation, underpinned by first‑party metrics, and aligning tightly with content that conveys both authority and clarity. It’s CI/CD for content—continuous iteration, not campaign-based SEO.
Adrienne’s Final Take:
Marketers with a quarter-century of experience know that digital evolution isn’t optional. Google AI Mode is shaking foundational assumptions. But rather than bemoan inconsistency, we can lean in—embrace the chaos, double down on trust and breadth, and build resilient visibility strategies.
AI search won’t stabilize overnight. But for brands that treat it as an opportunity—not a threat—it becomes a proving ground for insight, adaptability, and intelligence in digital marketing. And if you’re not in the generative game yet—you’re already behind.
